Three Tips to Transform Your Business with 4Psite

It doesn't matter how big or small your company currently is. The key to longevity in the ecommerce environment is to spare time to profit in other aspects.

It seems obvious when you look into the big picture, but how are you supposed to know what to prioritize? We always say that automation is the point and the tricks we are about to present to you are related to this fundamental concept.

TIP 01

Multi-channel

You can surely vary the ways and channels you put your products on. It is symptomatical to sell more when you put items on different shelves. Every marketplace and store has its own set of rules and perks . Offer your customers the chance to choose where to buy from so you create a demand for your products. Centralizing and capturing those orders in a single place avoids the effort to open several tabs which in an every-day operation can be time consuming and cause mistakes. You are still able to identify where the orders are coming from in a much more functional way.

TIP 02

Intelligent inventory management

Inventory counts are inevitable once in a while. Imagine having to count every single item for accurate count, every single week or even every day? In a piece of paper? Phew! Your business needs to flow in a more natural and decisive way on a daily basis, you can't lose that much time to control what's coming and going. That's why we strongly recommend managing inventory in the most efficient way possible: count your physical quantities when you put them into the system and avoid counting continuously. Automatically, get the results of allocation and true availability. If you want to manage expected items that are coming from your suppliers, your inventory can be even better - adjusted, accurate and mistake-proof.

TIP 03 SHIPPING

The shipping phase - is one of the most important parts of the process. Closing the loop in the same application takes a huge amount of time out of your back. Work with several carriers and negotiate the rates directly with them. If you have more options, you can always choose where to create a label according to your needs in that particular case. If you are also able to have rules that will auto-populate in the screen according to your own created parameters, this will also save a few more minutes of your day-to-day operations that in the sum of the year will be a surprisingly big number.

The good news here is that 4Psite can provide it all to you. A cloud-based system that offers all modules at a base-fee price, no strings attached. It doesn't matter how big or small your e-commerce business is right now. Centralizing and automating in a user-friendly suite is the first step you must take so you can focus on thriving and profiting. Discover more of 4Psite with a free and live demonstration today!

—--------------------------------------------------------------------

4Psite is a multi-channel, cloud-based system with features such as inventory management, purchase management, manual orders module, shipping and much more. To discover all about 4Psite, visit our page.

Are you following us on social media?

Instagram: @4psite

Facebook: 4Psite

LinkedIn: 4Psite

Photo: Jason Hawke- Unsplash

2022: The year in 4Psite

With the year coming to an end, 4Psite is proud to list some of our achievements, improvements and conversations that made 2022. Before we wrap it up, let's go over points that made this year so fulfilling for our customers and team.

Monthly webinars

With various themes, our monthly webinars remained strong throughout the year. We went from "CRM tools" to "Warehouse management", covering the most requested subjects and offering a different view of the modules that are relevant to our customers. Also, in each presentation, we adjusted the style accordingly: as an actual training of the particular relevant parts of the 4Psite system and the e-commerce environment. We have plans to continue this thriving practice in 2023!

Additions to the system

The list of additions is long! You can check them one-by-one on our "New Features" link, at the bottom of the main screen of your 4Psite account. But just to mention a few, we have new keywords added to the Template Editor, the Export Wizard has more parameters now and the action to cancel an order has to be accepted after a safety message. The full list has over 20 new additions! It is important to say that our development team is aware of all the requests and makes sure that the requests are reviewed carefully to serve our customers the best and prioritizing the system's performance. We are always listening to your needs and picking up information by engaging in conversations with our customers on a daily basis.

Social media presence

This year we continued with social media channels and we couldn't be happier with the results! We’ve reached potential clients thanks to our prominent presence on the best apps and channels. Along with the blog that is constantly updated, we shared content on LinkedIn and Facebook. Instagram is the place where we can be a little less formal, so that's why we started the instafridays with minimalist images complemented with fun subtitles. The goal is to be present and communicate the 4Psite capabilities to help ecommerce businesses operate smoothly and grow.

High-rate Customer Service

Last, but not least, we continue to get highly satisfying feedback from our customers for our responses, crisis management and fast technical resolutions. We greatly value our relationship with customers since day one and it is important for us to provide consistent support including: emails and phone calls support, the communication between customers and the 4Psite account managers, which ultimately creates a bond through their common knowledge of the business' history. The 4Psite ticketing system is reliable, straight-forward and a great perk when working with us - it is a collaborative tool where the whole team looks into specific requests, cases and trouble-solving.

4Psite is proud to complete this year with you alongside us! We wish you the best in this gift season that is around the corner! Happy Holidays and a Great New Year, from our family to yours!

—--------------------------------------------------------------------

4Psite is a multi-channel, cloud-based system with features such as inventory management, purchase management, manual orders module, shipping and much more. To discover all about 4Psite, visit our page.

Are you following us on social media?

Instagram: @4psite

Facebook: 4Psite

LinkedIn: 4Psite

Photo: George Dolgikh/Pexels

Reverse Logistics: get ready for the gift season!

E-commerce will provide people with presents that they will enjoy and remember fondly. But we are also aware of the volume of work and dedication that will be required.

So how to deal with the unpredictable stuff that is right around the corner?

Commit to the post-sale as much as you are invested in selling. It's part of the business to be as attentive and thoughtful to your customers when they don't want to keep the goods.

4Psite offers multiple tools for reverse logistics that you can use within the system. Between November and December, sales increase but you also need to be prepared for returns, refunds and cancellations. Following our latest webinar for clients, here are the main takeaways:

1 - Cancel an order

Do you know you can just cancel an order on 4Psite by changing it to "Cancelled" on the status drop down menu? Yes, is that simple! If you just want to see the canceled orders in your main screen, you can use a filter to narrow down your search. Another functionality is the assignment of cancellation codes to the channels/marketplaces that they apply to. Set up cancellation codes right now!

2 - Returns

Returns spark two questions: why? and where?

Why is the final customer returning the goods? Is it because of some damage? A change of mind? There are many possible reasons. Return codes are meant to answer the question: "why?"

Disposition codes are the answer to "where?" Organize your local warehouse: what's the destination of the item? Scrap? Return to inventory? Your call! By the way, you can also generate Return Labels on 4Psite!

3 - Refund an order

4Psite allows you to refund from within the system if you have regular stores such as: Yahoo, Magento, Shopify, BigCommerce, Miva, Volusion. For specific refund situations like Walmart, Amazon and eBay, please contact your account manager for instructions.

Complete your goals:

Define your goals and complete them on a daily-basis. Knowing your business' needs is the best preparation you can achieve.

Automation is everything:

Keep numbers, information and all data in sync by using 4Psite as your daily companion. Automation avoids mistakes and increases reliability. And we also offer a grand variety of reports for this purpose!

The holiday season is supposed to be fun and exciting! Use the system at its fullest so you can guarantee everyone a merry time to come! And don't miss our next webinars - check regularly our social media, emails and, for customers, the message board.

—--------------------------------------------------------------------

4Psite is a multi-channel, cloud-based system with features such as inventory management, purchase management, manual orders module, shipping and much more. To discover all about 4Psite, visit our page.

Are you following us on social media?

Instagram: @4psite

Facebook: 4Psite

LinkedIn: 4psite

Photo: Leeloo Thefirst/Pexels